KingCounty.gov page rewrites

From July 2022 to January 2024, I will be part of the contractor team rewriting webpages for a variety of agencies on www.kingcounty.gov.

Position description:

Rewrite web content for plain language and organize with instructional design in mind for more than 280 pages across the website.
Work with the UX manager, lead content strategists and UX leads to carry forward content creation across multiple organizations part of the KingCounty.gov website.
Bring a deep empathy for the user, industry standards, an outstanding sense of voice and tone, and a conscientious approach to projects while working effectively with a team.
Use the Sitecore 10 content management system to leverage custom components and layouts to produce content as needed.

Reorganized scattered content into one place in modern design.
Rewrote and edited content for 6th to 8th grade level for easy scanning.
This content is for those in a stressful situation so I:
- Balanced preparing readers for working with the legal system by defining jargon while guiding them through processes with easy-to-understand language.
- Solid Search Engine Optimization for easy finding with multiple words and structure that allows you to jump to portion you need from top quickly.
- Worked on language for Quick Exit for those searching for help while still in unsafe environment.