Project Type: Portfolio
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KingCounty.gov page rewrites
From July 2022 to January 2024, I will be part of the contractor team rewriting webpages for a variety of agencies on www.kingcounty.gov. Position description: Example from this project Before After
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From Investing to Financial Planning
During my time at the Washington State Employee Credit Union, I worked with the group in charge of retirement, college, business and investment planning. They believed the title of their area on the site was making it hard for people to see services they offer. After analytic and card sort exercises along with user interviews,…
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WSDOT.wa.gov redesign
From 2016-2020 developed the content strategy and site structure for the new wsdot.wa.gov and was part of the team running user feedback efforts including surveys, card sorts, tree jacks, and usability tests. I led efforts to rewrite technical content including Bridge & Structures, Environmental Services, Rail and Contracts.
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DES.wa.gov redesign
Spent a year kicking off efforts to rework des.wa.gov web content. Created a style guide, guided site restructuring efforts, and rewrote over 50 webpages solo to better meet visitor needs. The new DES.wa.gov went live January 2023.